Privacy

The Soak List is a directory of venues. You can use it without an account and without telling us anything about yourself.

What we collect

Shortlists store only public venue identifiers on your device. We also remember your chosen visit frequency for the membership calculator. You can remove saved venues or clear this browser storage. Comparison links contain public venue identifiers and comparison choices, never your email address.

If you request city updates, we keep your email, selected city, consent version and request/confirmation dates in our private database. Updates require email confirmation. Every update includes an unsubscribe link. Venue outreach contacts are not automatically subscribed. Pending confirmations expire after seven days. You can ask us to delete your request or subscription details.

If you subscribe to our general newsletter, Bento stores your email address and signup choice so we can send you venue and price updates. You can unsubscribe at any time.

When you use a form to claim a listing, report a wrong price or suggest a venue, we collect your name, email address, and, if you give them, your phone number, your role at a venue and your message.

We use Google Analytics 4 to count visits, see which pages are used, and see when someone submits a form or clicks an email, phone or venue link. It collects pages viewed, device and browser type, approximate city-level location and how you arrived at the site. We do not send names, email addresses, phone numbers, form inputs, search queries or URL parameters to Google Analytics.

Google Analytics sets first-party cookies, including _ga and _ga_<ID>. You can opt out using the Google Analytics opt-out browser add-on.

Why

To check your claim or report, to reply to you, and to keep listings accurate. If you claim a listing for a business, we may also contact you about services that help venues be found online. We do not sell your details and we do not use them for advertising.

Where it is kept

Venue contact forms and city-update confirmation requests are kept in a database hosted in Sydney. Newsletter subscription details are stored in Bento. Only the people who run The Soak List can access these records. Venue contact and city-update forms use Cloudflare Turnstile. The general newsletter form has separate request checks.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by emailing info@thesoaklist.com.au. We handle personal information in line with the Australian Privacy Principles.